As i wrote earlier on (09/10/26) I took my car in for warranty repairs and was charged for something else. I was told my car was ready but when I drove off the engine light came back on. Long story short they have had my car there 18 days and been working on it for 16 days and still can't fix the problem. In the meantime I'm unable to work as it is my work vehicle since I work full time for Uber and Lyft. I've lost about $2800.00 to$3000.00 in income while my car has been in the shop. I've exhausted all my funds and I'm down to my last $50.00 as i have nothing coming in and bills don't stop coming. Im behind in my car note as I had to use it to pay for a repair that wasn't even what I took it in for. I have no other vehicles so I have to depend on family and friends to take me wherever I have to go. They haven't even tried to offer me a loaner and when I asked for one I was told they didn't have any available. This is my 3rd Buick I have bought from Chuck Nash since 2017 and as a loyal customer who brings his car to Chuck Nask for all my service and repairs because they are the professionals I expected to be treated better than this. I hope Mr. Nash sees this review and really cares about his customers. Im seriously thinking of seeking legal options over my loss of income as they have put me in a financial bind.

great job highly recommend them !

I took my 2023 Buick Encore GX in for warranty repair on a failed turbocharger. I told my service writer I had gotten it diagnose and it coded out to be a failed turbo. The technician then diagnosed it and said it was a blown turbo cooling hose. I was charged $898.00 for the repair only to drive off the lot 2 miles and the engine light came back on and the instrument board message saying engine reduced power which is why I took it in for in the first place. The service agent (Seneca Coats) had charged me for a new hose because he claimed it was not a turbo warranty related issue. I spoke to the service manager (Robert Lopez) and explained the situation seeing my car had been there 5 days and they couldn't get to it for another 4 days which to me was unacceptable. He assured me they would get on it right away. Come to find out the turbo was bad all along and after doing some research come to find out that the blown hose could have been cause due to the failed turbo creating excessive pressure due to the higher running RPM'swhich would classify the blown hose as warranty related damage and i shouldn't have been charged for the repair. I feel they misdiagnosed the problem as I had already told my service writer that the turbo was bad. I feel I'm owed a refund as it was a warranty related issue. I have been a loyal customer of Chuck Nash since 2017 and a return customer as this is my second Buick I have bought from them. I take all my service needs and repairs to them as they have always done good in the past. I will reach out to Mr. Lopez on Tuesday when they come back to work and if he can't resolve the problem then I'll go up the ladder to the general manager and so on until I get some positive results on this matter. Im 70 years old on a fixed income and that $898.00 charge left me broke for the rest of the month!

⭐⭐⭐⭐⭐ Absolutely outstanding service from Megan Moore! I brought my 2021 Chevy Blazer in for service, and Megan Moore was absolutely amazing from start to finish. She handled everything professionally and went above and beyond to get my repairs 100% covered under my warranty, which I truly appreciated. What really stood out to me was how transparent, informative, and detailed Megan was throughout the entire process. She took the time to explain what was happening, kept me informed, answered my questions, and made sure I understood everything before moving forward. I never felt confused, pressured, or left wondering what was going on. Warranty-related repairs can be incredibly frustrating, but Megan made the entire experience FRUSTRATION-FREE! She genuinely cared about helping me and made sure everything was handled correctly. I have dealt with automotive service departments before, and I can honestly say that Megan provided the best service I have ever experienced when it comes to warranty-related work. She is a true asset to the service department and deserves recognition for the way she takes care of her customers. Thank you, Megan, for making the whole process so easy and stress-free! 5 stars all the way! ⭐⭐⭐⭐⭐

They did a great job after I got rear-end. My Broco looks like new. I would recommend Chris and his team to anyone. Chris kept me informed throughout the process.

I have to say that I have never met a nicer and more kind bunch of people. They were personable and professional and oh so very helpful. I highly recommend. Thank you, Maria and Chris.

Very good service. Kept us well informed. Liz went above and beyond working with the insurance company to get our truck repaired and back to us quickly.

Great customer service, Maria especially was very sweet and helpful! They even offered to give me a ride home during my alignment so that I didn’t have to wait, which I didn’t end up needing because they got it done quicker than expected, but I thought was super nice.

I brought my car in to get some repairs done. They were so easy to work with. Even contacted Enterprise and set me up with a rental. They kept me updated through the time my car was repaired. It looks brand new. I'm really impressed with them.

My vehicle was in for collision damage. Repairs were completed and phenomenal.

Chris Narveiz was very professional and very good to work with. Thanks again Chris

Great service and communication

I purchased a new 2026 Nissan kicks that had a passenger door that would not close right cavender Nissan sent me here at chuck Nash to correct Nissans flaws.

I had some service work done after my AC died on me in our Texas heat, and delt with Megan who was absolutely AMAZING in service, from start to finish. I can't tell you the frustration I had when I purchased my extended warranty from Bluebonnet, and had to call the war company only to hear nothing but negatives from them. I took my vehicle to Megan at Chuck Nash, and explained the situation, and she said "I got you!" and I believed her. She kept in contact with me 100%, and let me know everything they were doing, and what they were waiting on. She NEVER over promised anything, and was straight out of the gate. can't say enough about the service, and professionalism from Megan, and everyone I ran into in that dealership, and service dept. I'm not one to write reviews much, and just let things go because of all of the intitled Karen and Bob's of the world who except everything for nothing. I'm not that guy. I genuinely appreciate her, and the service department she represents. Art Garcia